Return Policy


First, please contact us by email ( insert link to email)  to let us know.

If the item is faulty or damaged when it arrives with you, then you can return it within 30 days for an exchange or full refund for the products.

If you change your mind about an item, under the Distance Selling Regulations we will issue a full refund once the goods have been returned. Let us know by email to register your return within 14 working days from the day following delivery of your goods. Buyer pay for return of good in original packing

When you contact us about a return, we’ll issue you with a Returns Number and address to return to and  please mark this clearly on the package so that we can deal with your return as quickly as possible.

 When returning items by Royal Mail or My Hermes or others  please obtain a Certificate of Posting from a Post Office or My Hermes, as we can’t accept responsibility for any items until they have been checked into our warehouse. You can also use Recorded Delivery, which offers insurance cover.

Please allow 28 days from the date returned goods are checked into our warehouse for a refund to be processed.

If you have paid via PayPal the refund will be processed Monday – Friday during customer service opening  hours 9am -5pm (excluding Bank Holidays) This does not affect your statutory rights.

For more information about Distance Selling Regulations, click here Returns

First, please contact us by email 

Please allow 28 days from the date returned goods are checked into our warehouse for a refund to be processed.